Reach out to us
If you have questions, account-related issues, technical concerns, or general feedback, our support team is ready to help. Reach out for fast assistance with login and verification, deposits or withdrawals, bonus queries, or troubleshooting on desktop and mobile. We provide convenient communication channels staffed by trained agents who can walk you through KYC steps, payment checks, transaction histories, or account reviews, so you get clear answers and responsible gambling resources available.
| Department | Contact |
|---|---|
| Customer support | [email protected] (Live chat, email and ticketing) |
| General enquiries | [email protected] (Billing, account and media) |
| Affiliate enquiries | [email protected] (Partnerships and promotions) |
| Phone | +1 416 582 7391 (Call, SMS or WhatsApp) |
| Working hours | 24/7 (email replies within 24 hours) |
Email Support
Email is the preferred way to contact us for detailed requests, account issues, or when you need to send documents or explanations. Please email [email protected] with a clear subject line and include up-to-date contact details and your account ID to avoid delays. We aim to respond promptly once we have all required information.
Send us a message
Name Email Message Send messageResponse Time
Our support team typically replies within one business day for most questions. Simple account or payment requests are often resolved in a single response, while more complex issues, such as detailed investigations or verification checks, can take longer depending on the nature of the case. We'll keep you informed of progress and aim to resolve matters as quickly as possible.
Feedback
We welcome your feedback, suggestions or ideas to improve the site. Send any comments about games, payments, promotions or navigation and our team will review them carefully. Your input helps us fix issues, tune features and improve the service and user experience for everyone. Thank you for taking a moment to help make the site better.